6-Month Limited Warranty

 

At www.cellphoneaccessories.co.za we stand behind the quality of our products. Selected products purchased from our website are covered by a 6-Month Limited Warranty against manufacturing defects under normal use.

What This Warranty Covers

This limited warranty covers:

  • Manufacturing defects
  • Faulty workmanship
  • Electrical faults under normal use
  • Products that stop functioning due to factory defects

If a product is confirmed defective during the warranty period, we may:

  • Repair the product
  • Replace the product
  • Issue store credit for use towards a new order if eligible

Warranty Conditions

To qualify for warranty service:

  • Proof of purchase or order confirmation is required
  • The product must be used under normal conditions
  • The product must not be physically damaged, modified, or tampered with
  • Products may be inspected before approval of repair, replacement, or store credit

What Is Not Covered

This warranty does not cover:

  • Physical damage, cracks, dents, or broken parts
  • Water or liquid damage
  • Power surges or electrical misuse
  • Wear and tear from normal use
  • Damage caused by drops, pressure, or negligence
  • Unauthorized repairs or modifications
  • Consumable items such as screen protectors
  • Swollen or bloated batteries
  • Scratched, damaged, burnt, or tampered battery points/terminals
  • Damage caused by overcharging, incorrect chargers, or improper use
  • Products opened, modified, or repaired by unauthorized persons

For safety and quality control reasons, power banks, cellphone batteries, and rechargeable battery products with signs of swelling, tampering, misuse, or physical damage are not eligible for warranty claims.

Any signs of tampering, misuse, liquid damage, or physical damage will void the warranty immediately.

Store Credit Policy

Approved warranty claims, returns, or exchanges will be issued as store credit only, which can be used towards placing a new order on cellphoneaccessories.co.za.

We do not provide cash refunds unless required by applicable South African consumer laws.

Contact Us

Email: hello.cellphoneaccessories@gmail.com
Phone/WhatsApp: 083 938 4045
Website: cellphoneaccessories.co.za